Customer Service
Aaliweya Hair Customer Service Team
Aaliweya Hair devote to provide best quality fashionable unprocessed human hair wigs/extentions and trusted customer service to our customers. Improving the quality of products and services is our consistent pursuit. We focus on the customer experience and product sales, listen to our customers through various channels of sharing and interactive communication, choosing Aaliweya Hair team, enjoying your shopping time. Join us, share your beauty!
Pre-sale Service
Honest products description--- We answer all the questions honestly with patience.
24 hours reply--- We will reply you within 24 hours, save more time for your order.
Considerate packages tracking service--- We give your tracking number at first time when we send the hair out.
After Sale Service
Service guidance--- If you have any problems about the hair, contact us at first time.
Timely and effective response--- We will try our best to help you solve your problems.
Reasonable return policy--- Responsible for the goods that are not non-artificial damaged, and sent by wrong type, color, or length within 30 days.
Professional after-sale service--- Perfect return and exchange service as well as refund system, providing the best after-sale guarantee for you.
NOTICE: All products are tax free.All the products provided by Aaliweya Hair store will be commissioned to the third-party professional logistics companies or Courier Company for delivery. If customers are dissatisfied with our service or delivery, please contact us.
Aaliweya Hair and logistics partners will take the risk of product damage in the process of logistics services.
After you receive the goods, Aaliweya Hair strongly recommends that you should check the appearance, quantity, accessories and other aspects of the goods carefully. Aaliweya Hair will always focus on customer experience, properly handle service issues during use.
IF YOU HAVE ANY OTHER QUESTIONS, FEEL FREE TO E-MAIL US AT service@aaliweyahair.com WE'RE HERE TO HELP!